- explain our personal information handling practices
- make our operations more transparent
- give you a better and more complete understanding of the personal information we hold and how we deal with that information.
We comply with the Privacy Act 1988 (Privacy Act) which protects your personal information. The Privacy Act also requires us to apply the Australian Privacy Principles (APPs) set out in Schedule 1 when we handle personal information.
Under the Privacy Act, ‘personal information’ means information or an opinion about an identified individual, or an individual who is reasonably identifiable. This includes whether the information is true or not, and whether it’s recorded in a material form or not.
The Australian Taxation Office (ATO) supports ABRS to ensure compliance with the requirements of the Australian Government Agencies Privacy Code which is registered under the Privacy Act.
The first service for ABRS is director ID. The privacy notice for director ID outlines why the Registrar of Australian Business Registry Services (ABRS) is collecting your personal information and who they can give it to. Read this notice before you apply for your director ID so you are aware and understand why the Registrar requires this information to confirm your identity.
As we add more content to the website, we will add more privacy notices relating to those topics.
Our undertaking to you
To protect you, we undertake to:
- collect personal information about you in a way that is fair, lawful and not unreasonably intrusive
- not use any form of deception or threat when we collect personal information from you or anyone else
- respect your privacy and keep your information confidential
- handle your personal information as required by the Privacy Act and the Australian Government Agencies Privacy Code 2017.
We will be transparent and open about what personal information we collect, hold, use and disclose. You can also make a complaint if you think your privacy has been compromised.
Your personal information
In administering ABRS, we collect, hold, use and disclose a wide range of personal information This information is necessary for, or related to, the administration of business and registry services.
When authorised by law, the Registrar may give your information to other government departments and agencies, including:
- Australian Taxation Office (ATO)
- Australian Securities and Investments Commission (ASIC)
- Australian Charities and Not-for-profits Commission (ACNC)
- Office of the Registrar of Indigenous Corporations (ORIC)
- law enforcement agencies
- federal, state and local governments
- courts and tribunals
- certain bodies under the Public Governance, Performance and Accountability Act 2013.
Information that ASIC collects from the Registrar will be used to identify and investigate individuals and to perform enforcement functions.
How we manage your personal information
How to manage your personal information
You can update your own personal information, including details for your director ID, in ABRS online services. See how to View or update your details.
You may need access to information you can’t obtain through our online services or through our administrative access arrangements. If so, you can lodge a request for access to your:
- personal information under the Privacy Act
- documents under the Freedom of Information Act 1982 (FOI Act).
Help and support
If you have a general question about privacy, or if you want to report an instance where you think your privacy may have been compromised, you can phone our Privacy Hotline on 1300 661 542.
If our staff are not available to speak with you, please leave a message. An officer will contact you to respond to your question or to obtain further information.
If you have other questions you can, contact us.
There may be a situation where you’re not satisfied with how we’ve collected, held, used or disclosed your personal information, or a related matter. In this case, you can contact us or lodge a complaint. We treat complaints seriously and try to resolve them quickly and fairly.
If you are not satisfied with how we deal with your complaint, the Privacy Commissioner at the Office of the Australian Information Commissioner may be able to help you. For more information, visit the Office of the Australian Information Commissioner or phone 1300 363 992.